Friday, May 27, 2016

cPanel high CPU usage on httpd

I had some repeated issues with multiple httpd processes sitting at 100% CPU for seemingly no good reason. A quick restart of the services would fix it for a bit, then it would come back. Running a ps axf showed that they frequently had defunct php children, but not often. For the sake of this article, let's say i was analyzing process ID 1234. I checked ls -l /proc/1234/fd and did not notice that it was any specific customer that was causing the lockups, so i knew it was not a code/site issue.


In order to dig further in, i ran strace -p 1234 to see what it was busy doing. What i saw was this:

read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
read(517, "\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 1024) = 1024
over... and over... and over. All other processes were doing the same thing. Based on that, i ran ls -l /proc/1234/fd/517 and found that it was pointing to /var/cpanel/secdatadir/ip.pag. Upon closer examination, this file (presumably the mod_security paging file for IP reputation or something like that, I don't really care) was 63 GB! That could explain a lot. I stopped the httpd services, killed any stragglers, and renamed this file and ip.dir as well. After starting httpd back up again, the files got rebuilt and everything is running smoothly.

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